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If you are trying to login to this site using your student username
and password which you know are correct, but are being logged out right
away, your computer or web browser is most likely blocking the ability
to accept web "cookies".
Cookies are
little pieces of information that a web site stores on the consumer’s
computer. There are session and persistent cookies. Session cookies
are not stored on your PC's hard drive. AHIT uses only session cookies.
These cookies are destroyed when the browser is closed. You must
set your browser to accept session cookies in order to enter the
ahitonline.com web site
We have also come across students using 3rd Party personal firewall/privacy/anti-spyware
programs such as Zone Alarm, Norton, McAfee. These programs can block
the ability for your browser to accept session cookies as well.
Below are links on how to enable cookies in common web browsers and
how to configure common 3rd Party personal firewall/privacy/anti-spyware
programs to accept cookies from our web
site.
What are the system requirements for my PC?
What are the system requirements for my Mac?
How do I enable cookies using AOL?
How do I enable cookies using Internet Explorer?
How do I enable cookies using Netscape?
How do I enable cookies using Firefox?
How do I enable cookies using Internet Explorer Macintosh?
How do I configure my personal firewall/anti-spyware/antivirus
programs?
I’ve checked site requirements and settings.
Everything is set as suggested
but I still can’t access the site. What should I do
now?
PC SYSTEM REQUIREMENTS
Microsoft® Windows™ 98 or later
Pentium or higher processor
64 MB RAM (128 MB recommended)
Sound card and Speakers required for narrated supplemental Flash tutorials
Internet connection to access online course books, tutorials, and online exams.
Dialup, DSL or Cable
Email account to receive exam and course login and notifications
Macromedia
Flash Player version 6 or greater (for supplemental tutorials)
Adobe
Acrobat Reader version 5 or greater (for online Co use Books)
One of the following web browsers:
Internet
Explorer 5+ (Internet Explorer 6 recommended)
Netscape
6+
Firefox
1.0+
AOL version 8+
MACINTOSH SYSTEM REQUIREMENTS
Macintosh PowerPC
128 MB RAM
OS 9.1 or later
Speakers required for narrated supplemental Flash tutorials
Internet connection to access online course books, tutorials, and online exams.
Dialup, DSL or Cable
Email account to receive exam and course notifications
Macromedia
Flash Player version 6 or greater (for supplemental tutorials)
Adobe
Acrobat Reader version 5 or greater (for online Co use Books)
Only the browsers below have been tested for Macintosh:
Netscape
7+
Internet Explorer 5.1+
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How do I enable cookies with AOL?
AOL 8.0
From the AOL Toolbar, select Settings
Select Preferences
Select Internet Properties (WWW)
Select the Privacy tab
Select Advanced
Deselect override automatic cookie handling button
Click OK to exit
AOL 7.0 with IE 6.x
From the AOL Toolbar, select Settings
Select Preferences
Select Internet Properties (WWW)
Select the Privacy tab
Select Advanced
Deselect override automatic cookie handling button
Click OK to exit
AOL 7.0 with IE 5.5
From the AOL Toolbar, select Settings
Select Preferences
Select Internet Properties (WWW)
Select the Security tab
Select the Custom Level tab
Under "Allow Cookies that are stored on your computer" click "Enable"
Under "Allow per-session cookies (not stored)" click "Enable"
Select OK, Yes you want to save the settings
AOL 6.0
From the AOL Toolbar, select Settings
Select Preferences
Select Internet Properties (WWW)
Select the Security tab
Select the Custom Level tab
Under "Allow Cookies that are stored on your computer" click "Enable"
Under "Allow per-session cookies (not stored)" click "Enable"
Select OK, Yes you want to save the settings
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How do I enable cookies with Internet
Explorer?
Windows IE 6.x Browser
Select Tools
Select Internet Options
Select the Privacy tab
Select Advanced
Deselect override automatic cookie handling button
Click on the OK button at the bottom of the screen
Click OK to exit
Windows IE 5.x Browser
Go to Tools on the menu bar
Pick Internet Options
Click the Security tab
Select the Custom Level tab
Under "Allow Cookies that are stored on your computer" click "Enable"
Under "Allow per-session cookies (not stored)" click "Enable"
Select OK, Yes you want to save the settings
Windows IE 4.x Browser
Go to View on the menu bar
Pick Internet Options
Click the Advanced tab
Go down to the Cookies section
Click "Always Accept Cookies"
Click OK
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How do I enable cookies with Netscape?
Netscape 7.x
Click Edit on the Toolbar
Click Preferences
Click the Privacy and Security category; expand the list
to show the subcategories
Click Cookies
Three options are displayed. Click the appropriate choice:
- Disable cookies
- Enable cookies for the originating web site only
- Enable all cookies
If you want to be notified when a web site tries to set a cookie,
select "Warn
me before accepting a cookie".
Netscape 6.x
Click Edit on the Toolbar
Click Preferences
Click the Privacy and Security category; expand the list to show
the subcategories
Click Cookies
Three options are displayed. Click the appropriate choice:
Disable cookies
Enable cookies for the originating web site only
Enable all cookies
If you want to be notified when a web site tries to set a cookie, select "Warn
me before accepting a cookie".
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How do I enable cookies with FireFox?
Go to Tools on the menu bar
Pick Options...
Click the Privacy tab
Expand the Cookies section
Check the Allow sites to set cookies option
In the dropdown labeled Keep Cookies: select until they expire
Click on the OK button to save the settings
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How do I enable cookies with Macintosh
Internet Explorer?
Mac IE 5.x
Click Edit
Select Preferences
Under the Receiving Files option, select Cookies
Under "When receiving cookies:" select the desired level of cookie acceptance
Click OK to finish
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Logging on with 3rd party firewall/anti-spyware/antivirus
programs.
Some third party programs(zone alarm, etc...) will block the ability
to store session cookies which will not allow a successful login
to our site.
In order to login with a third party program, please configure it
to work with our web site and accept session cookies.
3rd party software
for firewall, antivirus and anti-spyware can affect how your browsers
handle cookies. Please make sure cookies are enabled or that "www.ahitonline.com" is
added to your safe or trusted web sites. If your program isn't listed
here. We suggest going to www.Google.com and
keying in the following: "How to get rid of Adware/Spyware". This will
bring up several links for you to choose from. You may also need to
contact your Internet Service Provider for more information about Adware/Spyware,
as many Internet Service Providers are providing their customers with
a service to block Adware/Spyware.
Zone Alarm
In Zone Alarm, select Privacy.
Under Cookie Control, click Custom
In Custom Privacy Settings:
Uncheck the box that says "Block session cookies"
Uncheck the box that says "Block persistent cookies"
Uncheck the box that says "Remove private header information".
Uncheck the box that says "Expire Cookies"
Click OK.
Norton Personal Firewall
Double click on the Norton Personal Firewall icon in the tray.
Click on the Open option in the pop-up menu.
Click the Options icon in the Norton SystemWorks menu box.
Click on the Personal Firewall option in the Options menu box.
Click the Advanced Options button at the bottom of the Norton Personal
Firewall Options menu box to retrieve the default settings menu box.
Make sure you are in the "Web" tab. There may be several
domains already listed in this area.
Click on the Add Site button at the bottom of the Web defaults window.
You will need to enter "www.ahitonline.com" (without
the quotes) as a new default. This should active the default rules
section of that window.
Make sure the Cookies and Referer (under Browsing Privacy) are set
to permit as a default rule for the www.ahitonline.com
domain.
Click OK, then click OK again.
McAfee Privacy Service
Right-click the red "M" icon by your system clock.
Click "Privacy Service."
Click "Options."
The McAfee Privacy Service window appears. Click the "Cookies" tab.
Enter www.ahitonline.com as the web site address from
which you would like to allow cookies.
Click "Add."
Once completed, close the window.
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I’ve checked site requirements and settings.
Everything is set as suggested
but I still can’t access the site. What should I do now?
If you're still having problems logging in, please call us at 800-441-9411 or
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